Customer Testimonials
They went out of their way to help us (in these difficult days!) to help us find the car we wanted!
The service department took really good care of me. They were fast, efficient & very friendly.
Thank you Frank.
Extremely pleased and satisfied with the Service Department at Roswell Toyota! Jim Collins and the entire staff handled our needs perfectly!!
I have been in this dealerships for 2 pickups and now a Hylander…I really like this place…will only shop and receive service here. 🤩
Frank was very polite. He walk me through all the work that was to be done. They did great work and my car was ready in time. Will be using them in the future now that I live here in Roswell.
First time buying a vehicle for a dealership. Frank my salesman made it so easy for me. Constant communication the entire purchase very friendly and they will answer all the questions you have. I highly recommend this dealership if your looking for a vehicle. You will not be sorry
The guys in the service department we’re great. The fuel pump went out on our new Toyota Highlander hybrid. But these guys were Johnny on the spot and had it fixed within two days. Despite being at the end of a very long supply chain.
I was on a very long drive 9 hours from home and needed my fist checkup really bad. The service dept fit me in with absolutely no hesitation. My car was serviced and I was back on the road in less than an hour!
Always a pleasure..Work is done in a timely manner And always done correctly the first time.
The staff at Roswell Toyota go above and beyond the expectations necessary to good customer service. I am a caregiver with two clients in need of a vehicle but unable to travel to the dealership. Roswell Toyota sent a sales women to my clients who personally assisted them thru the entire car buying deal. Exceptional service that stops at nothing to help those in our community. Thank you
Frank was fantastic! He had the exact car I had enquired about. Answered any and all questions I had. The car was ready to drive and waiting for us when we arrived. He was very helpful and explained all features of the car. The finance team was great as well. Would recommend them to anyone! I live in Texas and it was worth the drive. I stopped at my local dealership in Clovis, NM and no one would even talk to us. Roswell has my business!
I drive a 2021 Toyot Tacoma TRD Sport.. I am vacationing in the area and had the pleasure of getting my routine maintenance done at this location. The staff was welcoming, friendly and provided fast service. Wish I lived near by so I could ALWAYS go to this dealership.
Just Bought My Dream Truck 2021 Tacoma Trd OffRoad in Voodoo Blue with the easiest and smoothest experience. An Outstanding Team Member named Bri helped me get setup in my New Truck! Her smile is great and her knowledge on the Truck is Amazing. All Love coming from Izek. Going to buy My 2024 Tundra From Roswell Toyota 😄
Eager to help, good to work with. Took care of my needs.
Nice friendly service and willing to work with you.
All the employees I dealt with in the service department were very friendly and very helpful in solving my issue.
Nancy helped my gma find the perfect car for her and gave us donuts which was pretty dope.
I was having trouble with my Sequoia and stopped at Roswell Toyota. Before I finished my complimentary beverage I was handed back my keys and on my way. That's the kind of service I want. Excellent job overall.
Our sales man came up to us and greeted us with a smile. We told him what we were looking for and he gave us his full attention. He told us what he had available and gave us the prices of the vehicles we were looking at. Then he was pleasant when we told him we would think about it and left to an appointment. When we returned he made buying our Rav 4 an easy process. He made us feel important and feel like we were old friends. He treated us with respect and now we own a beautiful, dependable ...
First time customer. Appointment for service, prompt, in and out. Professional staff. Great experience.
Fast, friendly service! I have never had to wait when I have an appointment. Service is fast. Staff is friendly and explains everything well. Appointments can be scheduled within a day or two.
Always fast service, friendly employees. Great price...and the free drinks help ;p
Jeremy Crow did a great job helping us with my wife’s vehicle purchase. I’m using him to buy myself another Tacoma now.
Great service, very friendly and will go the extra mile to help get you what you need
Thank you to Frank Coombs and the whole Toyota team. From sales and service to the pleasant drive with your shuttle ladies, A+ across the board!
All the departments that we worked with were friendly and very helpful.
Enjoyed working with Frank. Felt like he took good care of me
I went in told them what I was looking for, and left a really happy customer!
They are wonderful ❤
Best experience at a car dealership I ever had. Every individual there were professional, polite, and above what’s your job description was. I would recommend this dealership to anyone that may go in to purchase a vehicle. Best service for anyone to have on their vehicle.
I have used Roswell Toyota for all my vehicle needs for about a decade. The folks are always courteous, prompt, and knowledgeable. I have zero complaints about the services I have received. Their Courtesy Shuttle comes in handy when you need to get to work. Thanks Roswell Toyota!
I went to test drive two cars. The salesman, David Guajaca and manager James Collins were both easy going and very knowledgeable! At no time didn’t feel pressured to buy which made it easier for me to decide what I really wanted. I did drive only two cars and bought one of them! I love my new Venza!
We have a Toyota dealer in our hometown but you just can't deal with them it's worth the time the money and the effort to go see the cats in Roswell they'll do you right they even delivered all the way to Hobbs America
I have to look back and say Roswell Toyota is indeed a great place to purchase a vehicle. I purchased a 2019 Toyota back in December 2019 and the customer service was unequivocally the best I've had. My 2021 Tundra deal feel through; however, much of it was my own fault. I would recommend anyone looking to purchase a Toyota of any sort to start with Roswell Toyota. You will not beat the price anywhere and nor will you find better customer service any where like Roswell. True professionals in every sense of the word.
I’d like to take a few minutes to leave a review for Duane, Mark, Alex, and EZ. I had to bring in my 2003 Toyota 4Runner for servicing while traveling. These individuals went out of their way to accommodate myself as well as my dog Bella. I called the day before, parts were ordered and showed up next day. My issue with my back window was resolved. I don’t think I’ve ever had a better experience at a dealership in my life. Thank you!!!
Had a lot of nice cars. Took my nephew there for a work thing. If I was in the market, i would definitely go there.
Great customer service when buying a new vehicle.
The salesman, David Guajaca, was helpful and patient with us while helping us find a used vehicle. He was friendly yet efficient, making sure I felt comfortable during the test drive as well as the negotiating phase. I didn't sense any pushiness or aggressive haggling from the sales team in Roswell, which is very rare at a car lot. This is the second car we have bought from Roswell Toyota. David Guajaca is young, friendly, and will help you find/ buy a car while putting your comfort first... plus, he put his money 💰 on the winning Superbowl team (Tom ...
WOW! This place and its people are amazing! I'll NEVER buy a Toyota anywhere else!
Friendly n fast service
Frank gave us great service drove down to Roswell on a Sunday to pick up our Toyota Camry, on a Sunday !!!
They are amazing there and if you do go, ask for Eva
They were quick and excellent service.
Rented car from them twice. Super nice. Fast.
Excellent place! I've done lots of business with them, so as a result, they like me just as well as I like them!
I just purchase a 21 Tacoma TRD PRO from these outstanding people here at Roswell Toyota. They went out of their way to provide me all the answers to my questions. This is true customer service at its best. I want to thank Frank Coombes for providing all the necessary information that he provided me and went as far as finding a wonderful solution for a disabled Veteran on transporting my Tacoma to me! Excellent Excellent Service. And I want to thank John Smith for his contribution with the contract package and walk through the paperwork. This leaves me to say ...
(Translated by Google) Careful attention in your comfortable facilities and looking for the most suitable for your pocket. Gustavo a very kind man attended me and also in my language 😃👍 (Original) Atencion esmeradaen sus comodas insatalaciones y buscandole lo mas adecuado para su bolsillo. Me atendio gustavo un señor muy amable y ademas en mi idioma 😃👍
Excellent service. Got an appointment same day as I called to bring my car in. Very efficient work. Never had any problems with my car after it was worked on. I got several things done in addition to basic work I came for. They always tell me about service I need and ask for my approval first before doing it. An ounce of prevention is worth a pound of cure.
Went in for service check, tire rotation. Fast, friendly, no complaints.
Really helpful! Friendly environment. Easy to work with
The service manager was great!. He stayed on top of things, had my tires installed and front end alignment completed in a reasonable time frame. He was able to get me going. Thanks, Toyota of Roswell! Pat.
Service was great. Dwayne was nice, helpful and efficient. One of the better experiences I have ever had with a service department. Thank you and I will return.
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