Customer Testimonials

Google logo
Google Oct 9, 2021

I have dealt with Frank at the service department for years and I highly recommend their honest and trusted professional work.

Google logo
Google Oct 7, 2021

I travel between central New Mexico and SE New Mexico with Roswell being approx. a midpoint. I have dealt with 3 other Toyota dealerships. Roswell Toyota is the most efficient, courteous and customer service friendly-est by far.

Google logo
Google Oct 4, 2021

Google logo
Google Sep 29, 2021

The Team starting with Frank is the best I have ever dealt with. No stress car buy!

Google logo
Google Sep 27, 2021

Google logo
Google Sep 26, 2021

I have purchased 3 vehicles from here and they have always gone out of their way to help. They have always been friendly and very respectful. Hats off to all the people who have helped us in past, thank you so much.

Google logo
Google Sep 18, 2021

Google logo
Google Sep 16, 2021

Google logo
Google Sep 16, 2021

Really enjoyed the people there. The process from the beginning to the end was great. Thank you!

Google logo
Google Sep 9, 2021

Showed up, no appointment, out of town, needing warranty service for 2020 4-runner. Got me in straight away, within 45 min. I was done and out the door. Service rep was kind, attentive, and very professional. Thanks

Google logo
Google Sep 5, 2021

Google logo
Google Aug 30, 2021

I always have great service from the service department. Frank Coombes respects me as a customer when dealing with him on a trade, no high pressure sales, just a business transaction. Thank You Jimmie Mace

Google logo
Google Aug 25, 2021

Google logo
Google Aug 23, 2021

Google logo
Google Aug 23, 2021

Google logo
Google Aug 23, 2021

Google logo
Google Aug 23, 2021

Notified by mail for service checkup and handled swiftly.

Google logo
Google Aug 19, 2021

Google logo
Google Aug 19, 2021

Super Friendly and Helpful everything was fast my first actual time buying my own car and made sure I knew everything that was happening and helped me understand Efrain was awesome and so was John thanks guys

Google logo
Google Aug 19, 2021

Super friendly and helpful. These guys are professional and fast. They treat you right!

Google logo
Google Aug 17, 2021

Google logo
Google Aug 16, 2021

Google logo
Google Aug 16, 2021

Google logo
Google Aug 13, 2021

Prompt reliable service

Google logo
Google Aug 13, 2021

Google logo
Google Aug 13, 2021

Google logo
Google Aug 12, 2021

Google logo
Google Aug 8, 2021

This has got to be the best car buying experience I have ever had! Customer service was amazing and I would like to thank Frank, Eva and John Smith for all the assistance. They did a fantastic job by making this a smooth and easy transition. This was definitely worth the trip down there. Every Toyota I called were not very helpful. You want 5 star Service, come here to Roswell Toyota. I am glad my wife found them. Wish I had knew about them when I purchased my last two Toyotas. Again, thank you all for everything and for making ...

Google logo
Google Aug 6, 2021

Was there to have some recall work done. The service center waiting area was very nice, clean and comfortable. The complimentary drinks was also a great thing. The employees were also nice. They gave me a time of 2.5 hrs to complete the job and thats when it was finished. Another dealership told me it would take 6 hrs! They also had a small deck area where you could see into the shop and watch them work on your vehicle. The shop was also clean and everyone was at work. Just very professional all the way around. Thank you!

Google logo
Google Aug 4, 2021

Everyone was very nice and knowledgeable. Being from out of state, picking up the car, they made everything quick and easy! Also this was my first car buying experience couldn’t ask for a better car sales team!

Google logo
Google Aug 1, 2021

Thanks for the shuttle rides and prompt services. We appreciate your busiessbuso much!☺️

Google logo
Google Jul 31, 2021

They went out of their way to help us (in these difficult days!) to help us find the car we wanted!

Google logo
Google Jul 30, 2021

The service department took really good care of me. They were fast, efficient & very friendly.

Google logo
Google Jul 26, 2021

Google logo
Google Jul 26, 2021

Google logo
Google Jul 23, 2021

Google logo
Google Jul 21, 2021

Google logo
Google Jul 16, 2021

Thank you Frank.

Google logo
Google Jul 14, 2021

Extremely pleased and satisfied with the Service Department at Roswell Toyota! Jim Collins and the entire staff handled our needs perfectly!!

Google logo
Google Jul 14, 2021

Google logo
Google Jul 12, 2021

Google logo
Google Jul 11, 2021

Google logo
Google Jul 11, 2021

Google logo
Google Jul 10, 2021

I have been in this dealerships for 2 pickups and now a Hylander…I really like this place…will only shop and receive service here. 🤩

Google logo
Google Jul 4, 2021

Google logo
Google Jul 4, 2021

Google logo
Google Jul 4, 2021

Frank was very polite. He walk me through all the work that was to be done. They did great work and my car was ready in time. Will be using them in the future now that I live here in Roswell.

Google logo
Google Jul 3, 2021

Google logo
Google Jul 3, 2021

Google logo
Google Jul 1, 2021

First time buying a vehicle for a dealership. Frank my salesman made it so easy for me. Constant communication the entire purchase very friendly and they will answer all the questions you have. I highly recommend this dealership if your looking for a vehicle. You will not be sorry

Google logo
Google Jul 1, 2021

Google logo
Google Jun 29, 2021

Google logo
Google Jun 29, 2021

Google logo
Google Jun 24, 2021

The guys in the service department we’re great. The fuel pump went out on our new Toyota Highlander hybrid. But these guys were Johnny on the spot and had it fixed within two days. Despite being at the end of a very long supply chain.

Google logo
Google Jun 21, 2021

Google logo
Google Jun 19, 2021

Google logo
Google Jun 16, 2021

Google logo
Google Jun 16, 2021

I was on a very long drive 9 hours from home and needed my fist checkup really bad. The service dept fit me in with absolutely no hesitation. My car was serviced and I was back on the road in less than an hour!

Google logo
Google Jun 9, 2021

Always a pleasure..Work is done in a timely manner And always done correctly the first time.

Google logo
Google Jun 8, 2021

The staff at Roswell Toyota go above and beyond the expectations necessary to good customer service. I am a caregiver with two clients in need of a vehicle but unable to travel to the dealership. Roswell Toyota sent a sales women to my clients who personally assisted them thru the entire car buying deal. Exceptional service that stops at nothing to help those in our community. Thank you

Google logo
Google Jun 7, 2021

Frank was fantastic! He had the exact car I had enquired about. Answered any and all questions I had. The car was ready to drive and waiting for us when we arrived. He was very helpful and explained all features of the car. The finance team was great as well. Would recommend them to anyone! I live in Texas and it was worth the drive. I stopped at my local dealership in Clovis, NM and no one would even talk to us. Roswell has my business!

Google logo
Google Jun 7, 2021

I drive a 2021 Toyot Tacoma TRD Sport.. I am vacationing in the area and had the pleasure of getting my routine maintenance done at this location. The staff was welcoming, friendly and provided fast service. Wish I lived near by so I could ALWAYS go to this dealership.

Google logo
Google Jun 2, 2021

Just Bought My Dream Truck 2021 Tacoma Trd OffRoad in Voodoo Blue with the easiest and smoothest experience. An Outstanding Team Member named Bri helped me get setup in my New Truck! Her smile is great and her knowledge on the Truck is Amazing. All Love coming from Izek. Going to buy My 2024 Tundra From Roswell Toyota 😄

Google logo
Google May 31, 2021

Google logo
Google May 31, 2021

Eager to help, good to work with. Took care of my needs.

Google logo
Google May 27, 2021

Nice friendly service and willing to work with you.

Google logo
Google May 26, 2021

All the employees I dealt with in the service department were very friendly and very helpful in solving my issue.

Google logo
Google May 22, 2021

Nancy helped my gma find the perfect car for her and gave us donuts which was pretty dope.

Google logo
Google May 20, 2021

I was having trouble with my Sequoia and stopped at Roswell Toyota. Before I finished my complimentary beverage I was handed back my keys and on my way. That's the kind of service I want. Excellent job overall.

Google logo
Google May 19, 2021

Google logo
Google May 17, 2021

Our sales man came up to us and greeted us with a smile. We told him what we were looking for and he gave us his full attention. He told us what he had available and gave us the prices of the vehicles we were looking at. Then he was pleasant when we told him we would think about it and left to an appointment. When we returned he made buying our Rav 4 an easy process. He made us feel important and feel like we were old friends. He treated us with respect and now we own a beautiful, dependable ...

Google logo
Google May 16, 2021

Google logo
Google May 15, 2021

Second visit to service dept. Both times, professional and prompt. So far, so good... I will return.

Google logo
Google May 15, 2021

Google logo
Google May 14, 2021

Google logo
Google May 12, 2021

Fast, friendly service! I have never had to wait when I have an appointment. Service is fast. Staff is friendly and explains everything well. Appointments can be scheduled within a day or two.

Google logo
Google May 12, 2021

Google logo
Google May 11, 2021

Google logo
Google May 10, 2021

Always fast service, friendly employees. Great price...and the free drinks help ;p

Google logo
Google May 10, 2021

Google logo
Google May 9, 2021

Google logo
Google May 9, 2021

Jeremy Crow did a great job helping us with my wife’s vehicle purchase. I’m using him to buy myself another Tacoma now.

Google logo
Google May 8, 2021

Google logo
Google May 6, 2021

Great service, very friendly and will go the extra mile to help get you what you need

Google logo
Google May 5, 2021

Thank you to Frank Coombs and the whole Toyota team. From sales and service to the pleasant drive with your shuttle ladies, A+ across the board!

Google logo
Google May 3, 2021

Google logo
Google May 2, 2021

All the departments that we worked with were friendly and very helpful.

Google logo
Google May 2, 2021

Google logo
Google May 2, 2021

Enjoyed working with Frank. Felt like he took good care of me

Google logo
Google May 2, 2021

Google logo
Google Apr 30, 2021

I went in told them what I was looking for, and left a really happy customer!

Google logo
Google Apr 30, 2021

They are wonderful ❤

Google logo
Google Apr 30, 2021

Best experience at a car dealership I ever had. Every individual there were professional, polite, and above what’s your job description was. I would recommend this dealership to anyone that may go in to purchase a vehicle. Best service for anyone to have on their vehicle.

Google logo
Google Apr 29, 2021

Google logo
Google Apr 29, 2021

I have used Roswell Toyota for all my vehicle needs for about a decade. The folks are always courteous, prompt, and knowledgeable. I have zero complaints about the services I have received. Their Courtesy Shuttle comes in handy when you need to get to work. Thanks Roswell Toyota!

Google logo
Google Apr 29, 2021

I went to test drive two cars. The salesman, David Guajaca and manager James Collins were both easy going and very knowledgeable! At no time didn’t feel pressured to buy which made it easier for me to decide what I really wanted. I did drive only two cars and bought one of them! I love my new Venza!

Google logo
Google Apr 28, 2021

Google logo
Google Apr 28, 2021

DealerRater logo
DealerRater Nov 14, 2018

The service manager was great!. He stayed on top of things, had my tires installed and front end alignment completed in a reasonable time frame. He was able to get me going. Thanks, Toyota of Roswell! Pat.

Read at DealerRater

DealerRater logo
DealerRater Nov 10, 2018

Service was great. Dwayne was nice, helpful and efficient. One of the better experiences I have ever had with a service department. Thank you and I will return.

Read at DealerRater


Leave Us A Review