Customer Testimonials
Quick and excellent service
My Wife and I purchased a vehicle for my daughter. The salesman listened to what we were wanting and led us to vehicle that we purchased. The purchasing lady helped us and got us out very fast. The people were very nice to us and even made sure we were happy with our vehicle. This is the 5 purchase we have done at this dealership and have been satisfied with the way we were treated.
Quick and easy
Traveling from Mobile, Al and it was time for an oil change and tire rotation. Scheduled appointment in Roswell and from the time we walked in the door everyone was so nice. Excellent customer service. Would recommend this dealership to anyone!!
Frank Coombes is a great salesman! This is the 3rd vehicle we have purchased from Roswell Toyota! Great dealership. Everyone there is very nice and helpful. We live out of state but it is worth our while to go to NM to purchase our vehicles. I love my 2024 4Runner. Frank did a great job helping us. Thank you Roswell Toyota
I had a great experience at Roswell Toyota!! Efrain was attentive and kept us up tp date on the process during the assembly, shipping and delivery of our Hybrid Highlander Limited. We have been Toyota customer now for 25 years. They are great vehicles!
Easy process. Finished faster than estimated
Roswell Toyota is fantastic. I had my Rav4 Hybrid maintenance done at 5,000 miles. They explained everything through the process and answered all my questions.
The staff were very friendly.
Colter was nice, honest, and helpful. Our treatment couldn’t have been better. We knew what we wanted, and he helped us achieve our goals in purchasing a car. The financial department was fast and efficient. Our overall experience was perfect! We would recommend them to anyone.
I have always liked Roswell Toyota, we have purchased at least 6 automobiles or 7 there.
(Translated by Google) 10/10 😊 fast service, good service, and Mr. Efrain Reyes Toscano who served us was very friendly 👌 (Original) 10/10 😊 servicio rápido,buen servicio, y el señor efrain Reyes toscano que nos atendió muy amable 👌
Best mechanics in Roswell. I specifically purchased a Toyota/Lexus vehicle because of the excellent service dept.
Frank was a pleasure to work with, went to look at a vehicle that my wife fell in love with. Process was straight to the point, we went and got us a nice SUV.
Recently made a vehicle purchas there at Roswell Toyota and I cant tell you how impressed I am with the transaction. Everything was smooth. I live out of town and by the time I got there, all I had to do was decode which vehicle I wanted. from sales to finance, it couldn't have gone any smoother. thank you guys.
Mike is very profesional, consistent with communications and follow up.
Got my 5000 miles serve maintenance done. Everything went really well!
I love roswell toyota service was a little long but the first times thats ever happened and they made it right which i appreciate.
Gus, handled the purchase of our new Toyota, he was extremely helpful and made it a very nice experience.
Fast and prompt service, professional and friendly staff
Michael was great!!
Great buying experience and we love our car!
Efrain provided excellent quality service for my husband and I at Roswell Toyota. My husband was able to be there for the purchase, but I was in a different state. Efrain helped us both set up everything for the purchase and even went the extra mile for us on multiple occasions. We greatly appreciate the help from the Roswell Toyota team!
Made 2 purchases within a month and it went super smooth! Thank you 👍
Excellent customer service. Had me in and out for a service in 26 minutes. That has to be a record. Very comfortable waiting room as well.
Everyone we encountered at Roswell Toyota was super nice. Shout out to our internet salesperson Frank Coombs! He kept us informed about the delivery of our car - and completing our purchase in a timely manner.
I was very impressed with my experience with Roswell Toyota. We live in the Denver area & were looking to buy a 2024 sienna platinum (gray w/ ottomans) which are very hard to find. The local dealers within 250 miles all wanted a nonrefundable deposit ($500-$1000) to put our name on the "waiting list" which could take between 6 -18 months before getting a platinum but with no guarantee on our color or spec choices. I expanded the search to 500 miles and saw that the van I wanted was enroute to Roswell, NM. I called and spoke to Micheal G. who ... Read More Google - Jul 28, 2024
Frank Coombes was our sales manager. We posted our trade in online a hour before closing the night before we purchased a 2024 Tundra. We had expressed our interest in a specific truck which he had running and waiting for us when we arrived at 0700 the next morning. We already knew we wanted the truck and had acquired financing prior to our arrival with an interest rate of 8.49%. He suggested we apply for a loan through Toyota and was able to get us 4.99% financing. Those are the facts.
Our experience with everyone at Roswell Toyota was exceptional. Frank was more than ... Read More Google - Jul 25, 2024
Good experience
While on vacation I started having some car trouble. I took my Sequoia in to the Roswell Toyota service department and was very pleased with the service I received. My car was fixed in a timely manner and I was able to get back on the road knowing the issue had been resolved. I wish I lived closer to this dealership! The service was wonderful!!
Our vehicle was purchased at this Toyota dealership.
My battery died nearby camping. They got me in and out within an hour, the service staff was wonderful and helpful. Highly recommend this service center.
Fast and friendly service!
Great experience and expertise! Loved working with them. Devan communicated wonderfully with me and when the car came in with a few minor unexpected details, the manager, James, gave us a deal that we couldn’t ignore.
This dealership rents cars! Elvia and Janet at the rental counter are the sweetest ladies that went above and beyond!
Amazing salesman named Mike worked a great deal with me.
Was traveling and needed my 10k mile service completed. Easily made my appointment and happened to arrive early. Was able to complete the service ahead of schedule. The staff were friendly and courteous.
I heave always had nothing but the best of service. Prompt and thorough from here. They explain well and are patient. Try to get you in right away and back on the road.
It approached big city standards.
They really went out of their way to help us get our trade in and purchase done. We had special circumstances to deal with ans they really stepped up. Devan took care of us and we will definitely be back for future needs.
DUANE WAS FAST INFORMATIVE AND GREAT OVERALL EXPERIENCES
Short wait, very polite people, very efficient
Awesome prices and do what ever it takes to get you in the car you want. Great customer service and very friendly
Nice people friendly caring and knowledgeable
Fast and professional. They actually called me to set up a time to service my vehicle.
Always friendly and helpful.
The experience was great and our service manager was exceptional. He was ready, prompt, professional, and genuinely cared about our visit/ concerns about us. He answered questions and was very helpful all the way.
They were able to get a fairly quick turnaround on my Tundra repairs
Great experience. Friendly staff from all departments that we came in contact with.
Friendly no haggle. Professional’s that worked quickly and efficiently. 100% recommend.
Shane White is amazing. The work done to fix the recall issue on my Tacoma was quick. The guys were polite a well. Definitely would recommend this business.
They have always taken good care of my vehicles. Good communication and upfront with what needs to be done. I do not hesitate to recommend them.
Went for scheduled maintenance. Was really impressed by the on-line communication and options, as well as the video of the underside of my vehicle. The service team was timely and helpful. Definitely recommend.
Did a could job over the phone
Frank C. made our car-buying experience so easy and stress-free. Roswell Toyota is a wonderful dealership to work with.
Easy to communicate with, all details given
Very good service
I was offered a $20 oil change and tire rotation, which I got . But was alerted that I needed a brake job, which I was not surprised about since my truck has 76000 miles on it. They got it done fast and right plus replaced my tail light assembly at my request, also in a timely manner. My only objection was the cost, which was over $700 .
Polite, quick service.
A well run service department with excellent vehicle technicians. Our go-to for all service on our Toyota vehicles.
I had great, prompt service.
I highly recommend this dealership. Their customer service is top notch with no pressure and making you feel the customer is always right. I was especially impressed by my Sales Associate Devan Charboneau. She was looking out for me and immediately contacted me when something I was looking for became available
Fast and friendly customer service with great experience awesome service.
Every member of staff that we dealt with was friendly and helpful with all of our questions in the hopes of getting us in the right vehicle at a price that could work for us.
Some services excellent…others not so good..
Excellent service.
Friendly staff, free coffee and TV to watch while I waited for my oil change service. Even visited with the gal who sold me my car!
Great people to work with. Best deals in the area. Would recommend anyone to purchase a vehicle from these people. Kudos to Brie who convinced me that this is the place to go for your transportation needs.
Good Service And Friendly Staff
Great customer services
Excellent service